HI there, I have an iPhone 6 and since the latest "upgrades" to IOS 10 my battery will not hold it's charge for very long. Will charge to 100% but then randomly drops to 60% within an hour and will then shutdown saying it is flat, but plug it in then jumps up to 80%. I have gone as far as to factory reset, but still no improvement.
Can someone please help??
iPhone 6, iOS 10.0.2
If a restore of the phone as a new device has failed to solve your issue, you should bring the phone to Apple for battery diagnostics.
Best,
GDG
Try to restore it in Recovery Mode, to do so:
- connect your iPhone to a power cable.
- hold the home button and power button for at least 30sec (your iPhone will restart, you'll see the Apple logo, keep holding the buttons) then you will see indication telling you to connect the iPhone to iTunes.
- connect the iPhone to iTunes and choose restore (iTunes will download iOS 10).
- restore your iPhone as new, don't use backups and don't install apps for at least a day or two.
That way you will know if it's hardware or software related. About the recovery mode, I've read that in this mode iTunes doesn't download the exact same iOS software.
My girlfriend had this issue, we did that and now her iPhone 6 works great. Before it was shutting down near 40% for no reason. When she plugged it, it restarted with 50%...
iPhone 6 battery
